Overnight Merchandising Lead: Service & Ops

Walmart Inc.; Cincinnati (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U program

Employee discounts

Job summary

Walmart Inc. in Cincinnati is hiring for Sam's Club #6528 with a full-time schedule. The role focuses on member service, supervising associates, stocking merchandise, and maintaining safety and presentation standards across the sales floor.

The position emphasizes strong teamwork, adherence to policies, and active contribution to a positive member experience while supporting operational efficiency in a busy club environment.

Qualifications

• Must be 18 years of age or older.

Responsibilities

• Provides member service by acknowledging needs and guiding self-service tech use, assisting with purchases, locating items, resolving issues, and promoting products.
• Supervises associates in area by assigning duties, giving feedback, training, and ensuring adherence to policies and procedures.
• Receives and stocks merchandise, maintains sales floor, uses equipment, and completes required paperwork and logs.
• Maintains facility safety by conducting safety checks, forklift procedures, and reporting unsafe conditions.
• Ensures merchandise presentation and pricing per policies; handles claims and returns; sets up displays; and minimizes shrink.
• Monitors quality, rotation, dating, recalls, and sanitation; manages categories, stocking, zoning, and cleaning.
• Leads and participates in teams; coordinates work, provides guidance, and facilitates adaptation to change.
• Oversees club pickup picking and staging; ensures items meet policy and procedure standards.
• Develops and implements processes to meet business needs through collaboration and data-driven analysis.
• Demonstrates compliance with ethics and integrity policies; supports Open Door Policy and management in addressing issues.

Skills

Customer service

Supervision

Communication

Retail operations

Job description

Walmart Inc. in Cincinnati is hiring for Sam's Club #6528 with a full-time schedule. The role focuses on member service, supervising associates, stocking merchandise, and maintaining safety and presentation standards across the sales floor.

The position emphasizes strong teamwork, adherence to policies, and active contribution to a positive member experience while supporting operational efficiency in a busy club environment.