Overnight Merchandising Lead – Member Service & Team

Walmart Inc.

Ypsilanti (MI)

On-site

USD 46,000 - 62,000

Full time

3 days ago
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Benefits offered by this job

Health benefits
401(k) matching
Stock purchase plan
Paid time off
Live Better U education benefits
Employee discounts

Job summary

Walmart Inc. is seeking a full-time Sam’s Club associate in Ypsilanti to deliver excellent member service, assist with supervision of teammates, and ensure merchandise is properly stocked and displayed.

The role emphasizes safety, policy adherence, and collaboration with store leadership to meet customer and business goals. The position involves helping members with self-service technology, processing returns, and supporting daily operations while upholding Walmart’s standards and values across

Qualifications

  • Must be 18 years of age or older.
  • 6 months retail experience AND 6 months customer service experience.
  • Strong customer service and interpersonal skills.
  • Ability to supervise and coach other associates when needed.
  • Familiarity with store policies and safety procedures.

Responsibilities

  • Provide member service by identifying member needs and guiding self-service tech usage.
  • Assist management with supervising associates, assigning duties, and evaluating performance.
  • Receive, stock, and organize merchandise; maintain sales floor presentation.
  • Ensure safety and sanitation of facilities; report hazards and incidents.
  • Handle claims, returns, pricing, and shelf organization to reduce shrink.
  • Lead teams and collaborate with managers and partners to meet business goals.

Skills

Customer service
Retail operations
Team supervision
Communication
Ethical standards

Job description

Walmart Inc. is seeking a full-time Sam’s Club associate in Ypsilanti to deliver excellent member service, assist with supervision of teammates, and ensure merchandise is properly stocked and displayed.

The role emphasizes safety, policy adherence, and collaboration with store leadership to meet customer and business goals. The position involves helping members with self-service technology, processing returns, and supporting daily operations while upholding Walmart’s standards and values across

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