Overnight Member Services Closer

Planet Fitness - United FP Management, LLC; Lexington (VA); On-site; USD 16,531 - 22,041; Full time

Job summary

A leading fitness franchise is seeking an Overnight Closer (Member Services Representative) responsible for providing exceptional customer service to members and handling front desk activities. The role includes greeting members, assisting with inquiries, and closing business shifts with accurate bank deposits. Ideal candidates should have a background in customer service, excellent listening skills, and a positive attitude. Must be reliable and able to work overnight shifts. Join a vibrant team dedicated to creating a fantastic member experience.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Strong listening skills and professionalism.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities including answering phones and checking members in.
• Assist in maintaining club neatness and cleanliness.
• Close shift and create accurate bank deposits.

Skills

Customer service background

Basic computer proficiency

Positive attitude

Empathy and problem-solving skills

Reliability

Job description

A leading fitness franchise is seeking an Overnight Closer (Member Services Representative) responsible for providing exceptional customer service to members and handling front desk activities. The role includes greeting members, assisting with inquiries, and closing business shifts with accurate bank deposits. Ideal candidates should have a background in customer service, excellent listening skills, and a positive attitude. Must be reliable and able to work overnight shifts. Join a vibrant team dedicated to creating a fantastic member experience.