Overnight Member Services Specialist

Epic Crunch Jobs; Owasso (OK); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance coverage (

Basic Life and AD&D

HSA

Short-term disability

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe is hiring an Overnight Member Services Representative at the Owasso location. You will provide friendly front desk support, handle member check-ins, sales, and information while maintaining a positive, welcoming environment.

You will promote club amenities and services, assist with enrollment, and help ensure a smooth overnight operation with a focus on customer care and efficiency.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.

Responsibilities

• Greets members and guests with a smile and enthusiasm as part of the Crunch SLA process.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, small group training and childcare.
• Delivers on new member enrollment expectations and guest conversion standards.
• Checks in all members and guests and resolves check-in alerts.

Skills

Customer service

Communication

Multi-tasking

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe is hiring an Overnight Member Services Representative at the Owasso location. You will provide friendly front desk support, handle member check-ins, sales, and information while maintaining a positive, welcoming environment.

You will promote club amenities and services, assist with enrollment, and help ensure a smooth overnight operation with a focus on customer care and efficiency.