Overnight Member Services Lead — Travel & Growth

Planet Fitness; Riverview (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Employee discounts

Opportunity for advancement

Training & development

Job summary

An established industry player is seeking an Overnight Lead to enhance member experiences through exceptional customer service. This role involves greeting members, managing front desk activities, and traveling to various locations to assist with overnight shifts. The ideal candidate will possess a passion for fitness, strong communication skills, and a commitment to maintaining a positive atmosphere. Join a dynamic team dedicated to fostering a welcoming environment and supporting members in their fitness journeys. If you thrive in a fast-paced setting and are eager to make a difference, this opportunity is perfect for you!

Qualifications

• Experience in customer service and ability to handle front desk activities.
• Strong listening skills and ability to empathize with members.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities and assist with member sign-ups.
• Travel to different locations for overnight shift duties.

Skills

Customer service skills

Problem-solving

Communication

Basic computer proficiency

Education

High School diploma/GED equivalent

Job description

An established industry player is seeking an Overnight Lead to enhance member experiences through exceptional customer service. This role involves greeting members, managing front desk activities, and traveling to various locations to assist with overnight shifts. The ideal candidate will possess a passion for fitness, strong communication skills, and a commitment to maintaining a positive atmosphere. Join a dynamic team dedicated to fostering a welcoming environment and supporting members in their fitness journeys. If you thrive in a fast-paced setting and are eager to make a difference, this opportunity is perfect for you!