Overnight Member Service Representative

Planet Fitness; Suwanee (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the fitness sector is seeking an Overnight Member Service Representative to ensure a clean and welcoming environment for members. This role involves thorough cleaning and sanitizing of all areas, stocking supplies, and reporting any maintenance issues. If you are reliable, punctual, and have a passion for enhancing customer experiences, this is the perfect opportunity for you. Join a dynamic team that values motivation and fun while making a positive impact in people's lives through fitness. Your contributions will help cultivate a supportive and inspiring atmosphere for all members.

Qualifications

• Custodial experience preferred with a strong work ethic.
• Ability to work third shift and solve problems independently.

Responsibilities

• Clean and sanitize restrooms, locker rooms, and gym equipment.
• Stock locker rooms and report broken amenities to management.

Skills

Custodial skills

Problem-solving

Reliability

Punctuality

Diplomacy

Education

High school diploma or equivalent

Job description

Overnight Member Service Representative

Job Summary
The Overnight Member Service Representative will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
• Stock locker rooms with proper supplies/paper products.
• Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
• Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.

Qualifications/Requirements

• Custodial experience is preferred.
• Punctuality and reliability are a must.
• Ability to work third shift is a must.
• Honesty and exceptional work ethic.
• Ability to solve problems independently.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual reaching with hands/fingers/arms during shift.
• Occasional climbing, balancing, kneeling, and crouching during shift.
• Must be able to occasionally lift over 80 pounds.
• Will occasionally encounter toxic chemicals.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand.

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it.