Overnight Member Experience Specialist

Planet Fitness - Make-It-Fit LLC; Yakima (WA); On-site; USD 30,000 - 35,000; Full time

Job summary

A fitness center in Yakima, WA, seeks an Overnight Closer (Member Services Representative) to enhance member experiences through superior customer service. Responsibilities include greeting members, managing front desk activities, and ensuring a neat environment while closing shifts and handling bank deposits. Ideal candidates will have a customer service background, basic computer skills, and a passion for health and fitness. This position values punctuality, reliability, and an upbeat attitude.

Qualifications

• Customer service background preferred.
• A passion for fitness and health.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Process new member sign-ups and assist in member tours.
• Close shift and create bank deposits.

Skills

Exceptional customer service skills

Basic computer proficiency

Strong listening skills

Problem-solving

Job description

A fitness center in Yakima, WA, seeks an Overnight Closer (Member Services Representative) to enhance member experiences through superior customer service. Responsibilities include greeting members, managing front desk activities, and ensuring a neat environment while closing shifts and handling bank deposits. Ideal candidates will have a customer service background, basic computer skills, and a passion for health and fitness. This position values punctuality, reliability, and an upbeat attitude.