Overnight Member Services Specialist

Planet Fitness - United FP Management, LLC; Kennewick (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness center in Kennewick is seeking an Overnight Closer (Member Services Representative) to create a positive member experience through exceptional customer service. The role involves greeting members and guests, managing front desk activities, and ensuring the completion of closing duties. Applicants should have a passion for fitness, basic computer skills, and be reliable. Join a team dedicated to making a difference in the lives of members and fostering a supportive atmosphere.

Qualifications

• Must be 18 years of age or older.
• Ability to work 3rd shift (overnights).
• Must be able to occasionally lift up to 50 lbs.

Responsibilities

• Greet members, prospective members, and guests.
• Handle all front desk related activities.
• Facilitate updates to member’s accounts.
• Close shift for that business day.
• Create a bank deposit for the next day.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening and problem-solving

Punctuality and reliability

Job description

A leading fitness center in Kennewick is seeking an Overnight Closer (Member Services Representative) to create a positive member experience through exceptional customer service. The role involves greeting members and guests, managing front desk activities, and ensuring the completion of closing duties. Applicants should have a passion for fitness, basic computer skills, and be reliable. Join a team dedicated to making a difference in the lives of members and fostering a supportive atmosphere.