Overnight Luxury Doorperson & Concierge

Extell; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Job summary

Extell is seeking a Doorperson for One57 Building to greet residents and guests, ensuring a premier arrival and departure experience in a luxury setting. You will assist with transportation, explain facilities, and provide directions while upholding safety and exceptional service standards.

The role requires a friendly, team‑oriented approach and the ability to lift 50 pounds. Prior luxury building or hotel doorperson experience is preferred, with multilingual ability considered a plus.

Qualifications

• Enjoy delivering excellent customer service.
• Take pride in making guests and residents feel safe.
• Communicate well with others and work as a part of a team.
• Respond to requests from guests, residents, and your team in a timely manner.
• Lift 50 pounds without assistance.
• Prior experience as a Doorperson at a luxury hotel or residential building is a preferred. Multi-lingual fluency is a plus!

Responsibilities

• Greeting residents and guests entering the building.
• Creating a positive arrival and departure experience for residents and guests.
• Maintaining the flow of street traffic outside the front door by assisting residents or guests with transportation and luggage.
• Knowing apartment facilities, services, and features and being able to explain them to guests and residents.
• Providing accurate directions to guests on questions regarding destinations of the local area.
• Performing other duties as assigned.
• Shift: Overnight

Skills

Customer service

Teamwork

Communication

Multilingual (bonus)

Physical stamina

Education

High school diploma or equivalent

Tools

N/A

Job description

Extell is seeking a Doorperson for One57 Building to greet residents and guests, ensuring a premier arrival and departure experience in a luxury setting. You will assist with transportation, explain facilities, and provide directions while upholding safety and exceptional service standards.

The role requires a friendly, team‑oriented approach and the ability to lift 50 pounds. Prior luxury building or hotel doorperson experience is preferred, with multilingual ability considered a plus.