Overnight Loss Prevention Specialist

Omni Hotels & Resorts; Oklahoma City (OK); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Omni Hotels & Resorts is seeking an Overnight Loss Prevention Officer to ensure the safety of guests and staff and to enforce hotel policies during evening and overnight shifts. You will observe, report, and record activities, patrol the property, and assist guests and associates with safety and hotel operations.

The role requires staying calm under pressure, working overnights including weekends and holidays, and communicating effectively by telephone, email, and radio.

Mansioni

• Observe and report on all assignments
• Keep accurate records and communicate using radio equipment
• Record and report unsafe conditions while patrolling the property
• Protect hotel, guest, and employee property
• Maintain professional attitude and appearance
• Patrol the property to ensure safety and protect assets
• Assist guests and associates with safety and hotel operations
• Initiate investigations and follow up on crimes against property and persons
• Assist injured guests or associates ensuring documentation and statements are completed
• Monitor camera activity, log shift activity, and interactions
• Distribute visitor badges and control access
• Perform bag checks for associates leaving the property
• Escort and assist special guests requiring privacy
• Maintain confidentiality in sensitive issues
• Assist in checking alarms and hotel safety procedures during emergencies
• Lead guests and associates to safety during emergencies
• Other duties as assigned

Descrizione del lavoro

Omni Hotels & Resorts is seeking an Overnight Loss Prevention Officer to ensure the safety of guests and staff and to enforce hotel policies during evening and overnight shifts. You will observe, report, and record activities, patrol the property, and assist guests and associates with safety and hotel operations.

The role requires staying calm under pressure, working overnights including weekends and holidays, and communicating effectively by telephone, email, and radio.