Overnight Loss Prevention Agent

Hotel Bennett; Charleston (SC); Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

Salamander Hotels & Resorts in Charleston, SC is seeking an Overnight Loss Prevention Agent to patrol and monitor hotel property, identify irregularities, respond to emergencies, and support guest and staff safety on the 11pm–7am shift.

Responsibilities include incident reporting, clear communication with guests and team members, and assisting with bell duties and vehicle retrieval from the hotel garage as needed.

Qualifications

• Minimum of 1 year security, loss prevention or hotel experience preferred.
• Certifications in First Aid, CPR, and AED use.
• Able to pass criminal background check and possess an acceptable driving record.

Responsabilités

• Patrol hotel property and monitor for irregularities or threats.
• Prepare and file incident reports with clear details.
• Respond to emergencies and coordinate with security and hotel staff.
• Greet guests and staff professionally and communicate effectively.
• Assist with bell duties and vehicle retrieval from the hotel garage as needed.
• Work the 11pm–7am third shift, with potential to cover other shifts.

Connaissances

Incident reporting

Communication

Emergency response

Independent work

Formation

First Aid Certification

CPR Certification

AED Certification

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Transportation/Valet Full Time Regular Professional Charleston, SC, US

POSITION OBJECTIVE

Under the supervision of the Loss Prevention Supervisor and Director of Loss Prevention, the Overnight Loss Prevention Agent is required to conduct patrols and surveillance of hotel property, identify irregularities and suspicious activities, react to emergency situations, follow-up with incidents that occurred on each shift and, at times, retrieve guest vehicles from the garage and assist with bell duties overnight (as needed).

ESSENTIAL JOB FUNCTIONS

• Ability to read, write, understand, and generate an incident report
• Ability to communicate clearly and concisely
• Knowledge of emergency response to various emergency situations
• Answer phone calls or greet guests/employees in a professional, welcoming manner
• Constant attention to detail required to set priorities and follow up on assignments
• Must have the ability to communicate and deal with different levels of personnel and the general public in a professional manner
• Ability to use initiative and judgment within established guidelines
• Must be able to work independently and with minimal supervision
• Additional duties as directed, including assisting with bell duties and vehicle retrieval from hotel garage
• 11pm - 7am 3 rd shift, with option to work selective 1 st and 2 nd shift hours if desired

EDUCATION/EXPERIENCE

• Minimum of 1-year security, loss prevention or hotel experience preferred
• Certifications in the fundamentals of First Aid, CPR, and AED use
• Able to pass criminal background check and possess an acceptable driving record

PHYSICAL DEMANDS

• While performing the duties this job, the employee is regularly required to stand for long periods of time up to eight continuous hours
• The employee is also required to walk, reach, stoop, kneel and crouch
• The employee must be able to ascend and descend stairs or ramp and lift and move up to 50 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  

Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.