Loss Prevention Supervisor

Hotel Bennett; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Hotel Bennett in Charleston, SC is seeking a Loss Prevention & Garage Operations Supervisor to train and supervise Security Officers and Garage Technicians. The role requires patrols and surveillance, incident follow-up, and ensuring hotel and garage security standards are maintained.

The position emphasizes ongoing staff development, surveillance, and coordination with departments to meet business needs. Flexibility to work all shifts is required, with a focus on recruitment and training.

Qualifications

• Minimum of 2 years hotel experience.
• Minimum of 2 years in a valet/parking garage and/or security role.
• Minimum of 1 year supervisory experience.

Responsibilities

• Assists with scheduling and daily payroll monitoring for Security Officers and Garage Technicians.
• Knowledge of emergency response to various emergency situations.
• Answer phones or greet guests/employees professionally.
• Assigns duties to staff and monitors performance for policy adherence.
• Coaches and counsels staff.
• Responds to lost and found inquiries by phone and email.
• Organizes monthly departmental meetings.
• Oversees garage operations and daily orchestration.

Skills

Supervision

Patrol & surveillance

Emergency response

Coaching & training

Recruitment & staffing

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Professional Charleston, SC, US

2 days ago Requisition ID: 2487

POSITION OBJECTIVE

Under the supervision of the Director of Loss Prevention, the Loss Prevention & Garage Operations Supervisor is required to train and supervise Security Officers and Garage Technicians. He/She must conduct patrols and surveillance of hotel property, identify irregularities and suspicious activities, react to emergency situation, and follow-up with incidents that occurred on each shift.

He/She must administer ongoing training and development to our Garage Services and Security Teams to ensure al of Hotel Bennett’s operating procedures and standards are followed. Conduct surveillance of garage and hotel property to ensure that problems are reported and remedied.

ESSENTIAL JOB FUNCTIONS

• Assists with scheduling and daily monitoring of payroll for both Security Officers and Garage Technicians
• Knowledge of emergency response to various emergency situations
• Answer phone calls or greet guests/employees in a professional, welcoming manner
• Assigns duties to staff and observes performance to ensure adherence to all policies
• Coaches and counsels staff
• Reply via phone and email to all lost and found inquiries
• Organizes monthly departmental meetings
• Assists other departments when the business levels demands it
• Will oversee the orchestrating of the garage daily
• Is flexible to work all shifts
• Has good organizational skills
• Responsible for departmental recruitment and training
• Conducts tests to ensure that garage and building is secure and alarms are properly set and functioning

EDUCATION/EXPERIENCE

• Minimum of 2 years hotel experience is desirable and a minimum of 2 years in a valet/parking garage and/or security role is preferred
• Minimum of 1 years’ experience in a supervisory role

PHYSICAL DEMANDS

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job
• While performing the duties this job, the employee is regularly required to; stand, walk, use hands/fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, talk and hear
• The employee must be able to lift and move up to 50 pounds
• The employee must be able to see differences in widths and length of lines such as those on graphs
• Reasonable accommodations must be made to enable individuals with disabilities to perform essential functions
  

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.