Overnight Inbound Specialist: Retail Ops and Guest Service

Target; Boston (MA); On-site; USD 27,000 - 41,000; Full time

Job summary

Target is seeking an Inbound Expert to support the General Merchandise team in a fast-paced store environment. You will greet guests, assist with locating items, and help maintain stock and pricing accuracy to ensure a seamless shopping experience.

Join a team that values safety, compliance and customer service excellence, with opportunities to assist cashier operations and guest services during peak times and holidays.

Qualifications

• 18 years of age or older
• Welcoming and helpful attitude toward guests and team members
• Ability to communicate on multiple devices and operate handheld scanners
• Work both independently and with a team
• Resolve guest questions quickly and accurately
• Attention to detail and ability to follow multi-step processes
• Capable of staying focused in a fast-paced environment

Responsibilities

• Create an easy, inspiring guest experience by greeting guests warmly and assisting them throughout their visit
• Help guests locate products and resolve issues to ensure a smooth shopping experience
• Stock and organize merchandise, maintain product availability on the sales floor
• Support guest services like back-up cashier, order pickup, and Drive Up while upholding safety and compliance

Skills

Guest interaction

Customer service

Multi-frequency devices

Teamwork

Problem solving

Attention to detail

Adaptability

Tools

Handheld scanners

Cash register operations

Job description

Target is seeking an Inbound Expert to support the General Merchandise team in a fast-paced store environment. You will greet guests, assist with locating items, and help maintain stock and pricing accuracy to ensure a seamless shopping experience.

Join a team that values safety, compliance and customer service excellence, with opportunities to assist cashier operations and guest services during peak times and holidays.