Overnight In-Room Dining Server (Luxury Hotel)

Highgate; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Holidays

Paid Vacation

Paid Sick Leave

EAP

Tuition Reimbursement

Job summary

Highgate Hotels in Miami is seeking an Overnight In-Room Dining (IRD) Server to deliver luxury late-night culinary experiences to guest rooms and private residences. Operate independently in a high-end property, ensuring flawless presentation, precise orders, and discreet service.

This role requires 11:00 PM–7:00 AM shifts, ability to lift 30–40 pounds, and professional demeanor. You will work closely with the kitchen team, handle room service charges, and uphold the highest standards of privacy

Qualifications

• 1-3 years in luxury hotel food and beverage service.
• Ability to push heavy IRD carts and lift up to 30–40 pounds during overnight hours.
• Impeccable grooming and professional communication.
• Comfort with handheld POS terminals and room service software.
• Willingness to work overnight shifts, weekends, and holidays.

Responsibilities

• Assemble and deliver overnight food and beverage orders using upscale trays or IRD trolleys.
• Set up service discreetly in guest rooms in line with luxury standards; assist with openings and climate control as needed.
• Conduct floor sweeps to collect used trays and ensure cleanliness of service areas.
• Maintain privacy, professionalism, and courteous interaction during late-night hours.
• Answer calls, take orders, accommodate dietary requests, and upsell premium items.
• Process folio charges in the PMS and obtain signatures.
• Coordinate with overnight kitchen staff to ensure timely, correct deliveries.
• Keep pantry and service areas clean and stocked.
• Complete night audit logs and communicate maintenance/security notes.

Skills

Food & beverage service

Heavy lifting 30-40 lbs

Grooming & professionalism

POS terminals

Overnight shifts

Tools

Handheld POS terminals

Job description

Highgate Hotels in Miami is seeking an Overnight In-Room Dining (IRD) Server to deliver luxury late-night culinary experiences to guest rooms and private residences. Operate independently in a high-end property, ensuring flawless presentation, precise orders, and discreet service.

This role requires 11:00 PM–7:00 AM shifts, ability to lift 30–40 pounds, and professional demeanor. You will work closely with the kitchen team, handle room service charges, and uphold the highest standards of privacy