Overnight In-Room Dining Guest Service Expert

PHL Job Portal; Philadelphia (Philadelphia County); On-site; USD 19,000 - 27,000; Full time

Job summary

The Ritz-Carlton Philadelphia is seeking a Guest Service Expert to create memorable experiences for guests. You will greet guests, coordinate with kitchen and front-of-house, set tables, and ensure smooth service while maintaining the brand's Gold Standards.

This full-time, on-site role requires staying on your feet, working with professionalism, and supporting a luxurious guest experience through attentive service and teamwork.

Qualifications

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• None

Responsibilities

• Greet guests and contribute to a memorable dining experience.
• Coordinate with kitchen and front-of-house to ensure smooth service.
• Maintain safety, cleanliness, and professional appearance.
• Handle transactions and ensure adherence to brand standards.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Philadelphia is seeking a Guest Service Expert to create memorable experiences for guests. You will greet guests, coordinate with kitchen and front-of-house, set tables, and ensure smooth service while maintaining the brand's Gold Standards.

This full-time, on-site role requires staying on your feet, working with professionalism, and supporting a luxurious guest experience through attentive service and teamwork.