Guest Service Expert, Luxury Hotel Experience

JobMonkey, Inc.; Charlotte (NC); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

The Ritz-Carlton is seeking a Guest Service Expert to deliver exceptional hospitality in our Charlotte property. You will greet guests, assist with seating, and coordinate with the kitchen to ensure smooth service.

This role emphasizes professional appearance, safety, and a memorable guest experience. Responsibilities include interacting with guests, maintaining clean and organized work areas, and supporting the service team to uphold The Gold Standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilités

• Set tables and assist with guest seating as needed.
• Communicate with the kitchen to ensure timely service.
• Interact with guests and provide attentive service.
• Clean work areas and manage supplies to maintain safety and cleanliness.
• Assist in menu management and ensure information is accurate for guests.

Formation

High school diploma or G.E.D. equivalent

Description du poste

The Ritz-Carlton is seeking a Guest Service Expert to deliver exceptional hospitality in our Charlotte property. You will greet guests, assist with seating, and coordinate with the kitchen to ensure smooth service.

This role emphasizes professional appearance, safety, and a memorable guest experience. Responsibilities include interacting with guests, maintaining clean and organized work areas, and supporting the service team to uphold The Gold Standards.