Guest Service Expert - Elevate Dining Experience

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Marriott International's W Hotels in Philadelphia is seeking a Guest Service Expert to create memorable guest experiences through proactive service, friendly interaction, and seamless transactions.

You will greet guests, read and verify menu items, coordinate with the kitchen, clear tables, and maintain a clean, professional appearance while standing for long periods. This is a full-time, on-site role at 1439 Chestnut Street.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Assist and serve guests, read and verify menu information.
• Set tables, interact with kitchen, and ensure smooth service.
• Maintain clean work areas and professional appearance.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.

Skills

Customer service

Education

High school diploma or GED equivalent

Job description

Marriott International's W Hotels in Philadelphia is seeking a Guest Service Expert to create memorable guest experiences through proactive service, friendly interaction, and seamless transactions.

You will greet guests, read and verify menu items, coordinate with the kitchen, clear tables, and maintain a clean, professional appearance while standing for long periods. This is a full-time, on-site role at 1439 Chestnut Street.