Overnight Hotel Auditor & Guest Experience Pro

General Hotels Corporation; Hopkinsville (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Earned Wage Access

Job summary

General Hotels Corporation is seeking a Night Auditor for The Holiday Inn Hopkinsville in Hopkinsville, KY. You will balance revenue, assist guests, and help manage nightly operations to ensure a smooth overnight shift.

The role requires prior customer service experience, strong communication, and the ability to work overnights full-time, with English proficiency and cash handling preferred.

Qualifications

• Previous customer service experience required.
• Previous hotel or similar experience preferred.
• Strong communication and interpersonal skills.
• Professional, positive, hospitality-focused attitude.
• Strong phone and computer skills.
• Ability to work overnight, full-time shifts.
• Ability to read and speak English.
• Previous cash handling experience preferred.
• Monday and Tuesday night availability required.

Responsibilities

• Complete and transmit nightly accounting reports and supporting documentation.
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts.
• Provide exceptional guest service and assist with guest requests as needed.
• Serve as the hotel system liaison during overnight hours.
• Assist with booking reservations and answering hotel phone calls.
• Help create a welcoming, safe, and professional environment for guests overnight.

Skills

Customer service

Communication skills

Overnight shift

Cash handling

English proficiency

Job description

General Hotels Corporation is seeking a Night Auditor for The Holiday Inn Hopkinsville in Hopkinsville, KY. You will balance revenue, assist guests, and help manage nightly operations to ensure a smooth overnight shift.

The role requires prior customer service experience, strong communication, and the ability to work overnights full-time, with English proficiency and cash handling preferred.