Overnight Hotel Auditor & Guest Experience Lead

Courtyard Seattle Kirkland; Kirkland (WA); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with company match

Daily pay

Hotel benefits

Descripción de la vacante

Courtyard Seattle Kirkland in Kirkland, WA seeks a Night Auditor to supervise overnight operations and ensure daily transactions reconcile accurately. You will handle guest needs, post charges, and communicate across shifts.

Night hours are typically 11pm–7am with potential variation. The role requires standing long hours, lifting up to 25 pounds, and weekend/holiday availability. DOE hourly rate reflects experience and market norms.

Formación

• Overnight shift experience preferred with ability to work Thursdays to Sundays.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.
• Must be able to stand for a full shift and lift 25 pounds.
• Availability on weekends and holidays is required.

Responsabilidades

• Review daily transactions and checklists for completion and accuracy.
• Ensure guests are served promptly and courteously.
• Resolve guest issues using problem‑solving skills.
• Post and reconcile charges on guest receipts with proper cash handling.
• Follow emergency notification procedures overnight.
• Coordinate communication between shifts and departments.

Conocimientos

Verbal communication

Written communication

Attention to detail

Cash handling

Descripción del empleo

Courtyard Seattle Kirkland in Kirkland, WA seeks a Night Auditor to supervise overnight operations and ensure daily transactions reconcile accurately. You will handle guest needs, post charges, and communicate across shifts.

Night hours are typically 11pm–7am with potential variation. The role requires standing long hours, lifting up to 25 pounds, and weekend/holiday availability. DOE hourly rate reflects experience and market norms.