Overnight Gym Member Services Associate

Nacogdoches Fitness, LLC; San Antonio (TX); On-site; USD 14,000 - 17,000; Full time

Job summary

Taymax Group is seeking a friendly Member Services Representative for our San Antonio club. You will greet members and guests, answer calls, check members in, conduct tours, and sign up new members while processing rates and payments.

You’ll also assist in updating member accounts and maintaining a clean, welcoming facility. Ideal candidates have a customer service background, basic computer skills, reliability, and a positive attitude toward fitness.

Qualifications

• Customer service background preferred.
• Basic computer skills required.
• Punctuality and reliability are a must.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude and a passion for fitness.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities: answer phones, check members in, tours, sign up new members and process payments.
• Facilitate updates to members’ accounts.
• Respond to member questions and concerns and escalate as needed.
• Maintain club cleanliness and perform daily tasks within the first hour of shift.
• Perform other duties as needed.

Skills

Customer service

Basic computer skills

Punctuality

Teamwork

Positive attitude

Education

High School diploma/GED

Job description

Taymax Group is seeking a friendly Member Services Representative for our San Antonio club. You will greet members and guests, answer calls, check members in, conduct tours, and sign up new members while processing rates and payments.

You’ll also assist in updating member accounts and maintaining a clean, welcoming facility. Ideal candidates have a customer service background, basic computer skills, reliability, and a positive attitude toward fitness.