Overnight Gym Member Concierge & Front Desk Pro

Planet Fitness; Oakland (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

A leading fitness company in Oakland is seeking a Member Services Representative to provide superior customer service during overnight shifts. Responsibilities include greeting members, answering calls, managing memberships, and maintaining facility cleanliness. The ideal candidate possesses strong communication skills, a problem-solving mindset, and the ability to work in a busy environment. Compensation ranges from $17 to $19 per hour, offering a diverse and inclusive workplace for all applicants.

Qualifications

• Ability to provide exceptional customer service.
• Strong communication skills and reliability.
• Willingness to learn and adapt to new policies.

Responsibilities

• Greet members and guests with exceptional customer service.
• Answer phones and assist callers.
• Check members in and provide club tours.

Skills

Customer Service experience

Communication skills

Basic computer proficiency

Teamwork

Problem-solving mindset

Adaptability

Job description

A leading fitness company in Oakland is seeking a Member Services Representative to provide superior customer service during overnight shifts. Responsibilities include greeting members, answering calls, managing memberships, and maintaining facility cleanliness. The ideal candidate possesses strong communication skills, a problem-solving mindset, and the ability to work in a busy environment. Compensation ranges from $17 to $19 per hour, offering a diverse and inclusive workplace for all applicants.