Overnight Guest Services Specialist

Olivergospel; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Olivergospel is seeking a Guest Services Associate-Overnight in Columbia, SC. This full-time role is essential for providing support and a welcoming environment for individuals entering the Men’s Recovery Programs and Shelter.

Ideal candidates will have administrative experience and a commitment to serving others. Responsibilities include welcoming guests, assisting with intake procedures, and maintaining communication logs. Qualified applicants must align with the organization's mission and values.

Qualifications

• Minimum of one year of proven administrative experience.
• Experience working with vulnerable populations and recovery facilities.
• Valid South Carolina driver's license required.

Responsibilities

• Greet visitors and guests courteously and professionally.
• Provide information about available services and programs.
• Maintain a clean and organized front desk area.
• Assist with confirming bed assignments and screenings.
• Answer phone calls and respond to inquiries.

Skills

Administrative skills

De-escalation/conflict resolution

Emotional intelligence

Team collaboration

Education

High School Diploma or equivalent

Tools

PC-based software

Job description

Olivergospel is seeking a Guest Services Associate-Overnight in Columbia, SC. This full-time role is essential for providing support and a welcoming environment for individuals entering the Men’s Recovery Programs and Shelter.

Ideal candidates will have administrative experience and a commitment to serving others. Responsibilities include welcoming guests, assisting with intake procedures, and maintaining communication logs. Qualified applicants must align with the organization's mission and values.