Overnight Guest Services & Laundry Attendant

Extended Stay America; Duluth (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering hotel/

Job summary

Extended Stay America in Duluth, GA is seeking a Night Guest Laundry Attendant to assist guests overnight, check them in and out, and manage all laundry responsibilities in line with brand standards.

You will operate laundry and dishwashing tasks, restock carts, and support front desk activities while maintaining cleanliness and safety. The role requires English proficiency and the ability to lift up to 25 pounds.

Qualifications

• English proficiency to interact with guests and staff.
• Operate the property management system and shift reports.
• Follow safety rules and maintenance instructions.
• Complete routine reports and correspondence.
• Perform basic arithmetic for payments and records.
• Apply good judgment at all times.
• Resolve guest-related issues effectively.

Responsibilities

• Assist guests overnight, check in/out, and process payments per guidelines.
• Handle laundry duties: wash, dry, fold linens, towels, blankets, shower curtains.
• Process dishware and packaging per standards.
• Stock housekeeping carts and laundry rooms to PAR levels.
• Manage reservations, registrations, payments, and departures.
• Set up grab-and-go breakfast per brand standards.
• Conduct daily property tours for cleanliness and safety checks.
• Adhere to all company policies including safety and cash handling.

Skills

English proficiency

PMS proficiency

Safety procedures

Reporting

Math skills

Good judgment

Guest issue resolution

Education

High school diploma or GED

Job description

Extended Stay America in Duluth, GA is seeking a Night Guest Laundry Attendant to assist guests overnight, check them in and out, and manage all laundry responsibilities in line with brand standards.

You will operate laundry and dishwashing tasks, restock carts, and support front desk activities while maintaining cleanliness and safety. The role requires English proficiency and the ability to lift up to 25 pounds.