Overnight Guest Service & Night Audit Pro

Hampton Inn & Suites – St. Louis at Forest Park; St. Louis (MO); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Holiday pay (time & ½)

Hotel room discounts

Teammate referral bonuses

Volunteer time off

Employee Assistance Program

Health, dental, & vision plans (for FT

401(k) retirement plans with company'

Descrizione del lavoro

Hampton Inn & Suites – St. Louis at Forest Park is seeking a Guest Service Representative Night Audit to balance daily transactions and support overnight guest needs. The role combines customer service with financial tasks and requires attention to detail.

The position offers a starting salary range of $16.00–$17.00 per hour based on experience, with wage increases at 30, 60, and 90 days. Full-time hours with a 7 days on, 7 days off schedule are provided.

Competenze

• Night Auditor role requires balancing daily financial transactions.
• Strong customer service skills and ability to work independently overnight.
• Experience with hotel management software is a plus.

Mansioni

• Balance and audit daily transactions to ensure accuracy.
• Serve as main contact for guests during overnight hours.
• Process check-ins and check-outs and handle inquiries.
• Prepare and run daily financial reports.
• Assist with security checks to maintain a safe environment.

Conoscenze

Attention to detail

Customer service

Independent worker

Night shift experience

Strumenti

Hotel management software

Descrizione del lavoro

Hampton Inn & Suites – St. Louis at Forest Park is seeking a Guest Service Representative Night Audit to balance daily transactions and support overnight guest needs. The role combines customer service with financial tasks and requires attention to detail.

The position offers a starting salary range of $16.00–$17.00 per hour based on experience, with wage increases at 30, 60, and 90 days. Full-time hours with a 7 days on, 7 days off schedule are provided.