Overnight Grocery Team Member: Fresh, Fast-Paced

Whole Foods Market; Dedham (MA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Store discount

Whole Benefits program

Health & wellness support

Job summary

Whole Foods Market in Dedham, MA seeks a team member to provide overnight support, prep and stock, and deliver courteous customer service. You will handle receiving, back stock, tag and price accuracy, and assist with overnight deliveries while maintaining a clean, safe store environment.

Qualifications include strong communication, basic math, and a passion for natural foods. The role requires flex scheduling, including nights, weekends, and holidays as needed, with Whole Benefits for eligible

Qualifications

• No prior retail experience required.
• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

Responsibilities

• Checks product to ensure it meets WFM quality standards.
• Accurately sorts and scans waste.
• Maintains production standards.
• Stocks and cleans shelves, bins, and food preparation areas.
• Maintains back stock in good order.
• Handles DC and UNFI invoices for product delivered outside store receiving hours.
• Properly checks-in product and reports miss-picks to team leadership.
• Receives product from receiving location to sales floor or appropriate back stock spaces.
• Aids in receiving and sorting overnight deliveries for other teams.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Customer service

Communication

Teamwork

Basic math

Time management

Attention to detail

Work pace

Product knowledge

Safety compliance

Job description

Whole Foods Market in Dedham, MA seeks a team member to provide overnight support, prep and stock, and deliver courteous customer service. You will handle receiving, back stock, tag and price accuracy, and assist with overnight deliveries while maintaining a clean, safe store environment.

Qualifications include strong communication, basic math, and a passion for natural foods. The role requires flex scheduling, including nights, weekends, and holidays as needed, with Whole Benefits for eligible