Overnight Grocery Stocker & Customer Service

Whole Foods Market; Santa Clara (CA); On-site; USD 26,174 - 34,991; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Santa Clara, CA is seeking a Team Member to support overnight operations, receiving and preparing product, stocking shelves, and maintaining back stock while upholding store standards. The role emphasizes courteous, friendly, and efficient service to customers and Team Members.

The position requires ability to lift 50 pounds, work a flexible schedule including nights and weekends, and operate in a fast-paced environment while aligning with Whole Foods Market core values and

Qualifications

• Must learn basic knowledge of all products carried in the department.
• Capable of visually inspecting products for quality and freshness.
• Should perform basic math (addition, subtraction, multiplication, and division).
• Demonstrates strong to excellent communication and teamwork.
• Ability to convey information clearly to team members, customers, and vendors.
• Strives to meet customer service expectations in all interactions.
• Manages time effectively and stays organized.
• Shows passion for natural foods and the Whole Foods Market mission.
• Demonstrates a strong work ethic in a fast-paced environment.

Responsibilities

• Checks product to ensure it meets WFM quality standards.
• Accurately sorts and scans waste.
• Maintains production standards.
• Stocks and cleans shelves, bins, and food preparation areas.
• Maintains back stock in good order.
• Handles DC and UNFI invoices for deliveries outside receiving hours.
• Checks-in product and reports miss-picks to leadership.
• Receives product from receiving location to sales floor or back stock.
• Aids in receiving and sorting overnight deliveries for other teams.
• Arrives on time, groomed, and prepared to work; attends trainings and meetings.
• Provides excellent customer service, addresses customer needs promptly, and uses suggestive selling techniques.

Skills

Product knowledge

Quality inspection

Math skills

Communication

Teamwork

Customer service

Time management

Attention to detail

Work ethic

Passion for natural foods

Tools

Knives

Box cutters

Electric pallet jacks

Job description

Whole Foods Market in Santa Clara, CA is seeking a Team Member to support overnight operations, receiving and preparing product, stocking shelves, and maintaining back stock while upholding store standards. The role emphasizes courteous, friendly, and efficient service to customers and Team Members.

The position requires ability to lift 50 pounds, work a flexible schedule including nights and weekends, and operate in a fast-paced environment while aligning with Whole Foods Market core values and