Overnight Front Desk & Safety Concierge

Dial Senior Living; Boulder (CO); On-site; USD 20,000 - 34,000; Part time

Benefits offered by this job

Birthday & anniversary PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260)

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Basic Term Life/AD&D

401k

Job summary

Dial Senior Living in Boulder, CO is seeking an Overnight Front Desk Attendant to create a welcoming, safe environment during overnight hours and assist residents as needed.

You will monitor the front desk, greet guests, manage sign-in, perform rounds, respond to emergencies, log incidents, answer calls, and support other departments. A High School diploma or GED and 21+ years old are required, with prior customer service or hospitality experience preferred.

Qualifications

• High School diploma or GED required.
• Experience in customer service, hospitality, or senior living.
• Must be at least 21 years of age.

Responsibilities

• Monitor front desk operations during overnight hours.
• Welcome guests, assist with sign-in, and announce guest to appropriate personnel or resident.
• Monitor the community through periodic rounds to ensure a safe and secure living environment.
• Respond to resident requests or concerns in a timely manner.
• Respond to emergency situations by following established procedures and notifying appropriate personnel.
• Maintain accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes.
• Light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all the common areas including the office, kitchen, and resident trash rooms.
• Provide support to other departments, as assigned by supervisor.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintain confidentiality of resident and community information.
• Other duties as assigned.

Skills

Basic computer skills

Phone systems

Communication skills

Problem solving

Attention to detail

Independent work

Calm under pressure

Teamwork

Education

High School diploma or GED

Job description

Dial Senior Living in Boulder, CO is seeking an Overnight Front Desk Attendant to create a welcoming, safe environment during overnight hours and assist residents as needed.

You will monitor the front desk, greet guests, manage sign-in, perform rounds, respond to emergencies, log incidents, answer calls, and support other departments. A High School diploma or GED and 21+ years old are required, with prior customer service or hospitality experience preferred.