Overnight Front Desk Specialist — Senior Living Care

ADP, Inc.; Boulder (CO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Health Insurance including Dental and

Job summary

Dial is seeking an Overnight Front Desk Attendant in Boulder, CO to greet residents and guests, monitor safety, and respond to emergencies during overnight hours.

The role requires a High School diploma or GED, strong communication, and the ability to work independently; experience in hospitality or senior living is a plus. This is a part-time position with benefits and a supportive team.

Qualifications

• Experience in customer service, hospitality, or senior living.
• Strong communication and problem-solving skills.
• Ability to work independently with attention to detail.
• Professional and calm demeanor, especially in emergency situations.
• Basic computer skills, including phone systems.

Responsibilities

• Monitor front desk operations during overnight hours and maintain a visible presence.
• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Monitor the community through periodic rounds to ensure a safe and secure living environment.
• Respond to resident requests or concerns in a timely manner.
• Respond to emergency situations by following established procedures and notifying appropriate personnel.
• Maintain accurate log of incidents, rounds, and overnight activity.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Deliver newspapers to resident apartments or mailboxes.
• Perform light cleaning of common areas, public bathrooms, windows, floors, and light fixtures.
• Empty trash in all the common areas including the office, kitchen, and resident trash rooms.
• Provide support to other departments, as assigned by supervisor.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintain confidentiality of resident and community information.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Attention to detail

Phone systems

Education

High school diploma or GED

Tools

Phone systems

Job description

Dial is seeking an Overnight Front Desk Attendant in Boulder, CO to greet residents and guests, monitor safety, and respond to emergencies during overnight hours.

The role requires a High School diploma or GED, strong communication, and the ability to work independently; experience in hospitality or senior living is a plus. This is a part-time position with benefits and a supportive team.