Overnight Front Desk Night Auditor: Precision & Service

Fortune Bay Resort Casino

Tower (MN)

On-site

USD 32,000 - 46,000

Full time

29 hours ago

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Job summary

Fortune Bay Resort Casino is seeking a Front Desk Night Auditor to oversee overnight front desk operations from 9pm to 7am. You will prepare and balance nightly audit work, ensuring accurate financial postings to support guest service and hotel profitability.

The role requires compiling cashier reports, settling credit card accounts, and adhering to audit procedures. Strong customer service, attention to detail, and confidentiality are essential for success.

Qualifications

Must have high school diploma or GED.
Strong customer service skills and interpersonal communication.
Ability to perform calculations, reconcile financial transactions and balance reports.
Ability to work independently during overnight shifts.
Demonstrates attention to detail and confidentiality with guest information.

Responsibilities

Compile and reconcile cashier reports to create a master cashier report.
Post revenues to posting masters for appropriate credits.
Settle all credit card accounts.
Follow audit procedures as outlined in the instructions.
Verify accuracy of figures, calculations, and postings.
Handle guest check-in/check-out efficiently and accurately.
Maintain front desk organization and notify for repairs or supplies.
Document guest concerns and escalate to RFD Manager when needed.
Respond to guest inquiries and provide information about property and promotions.