Overnight Front Desk & Night Audit Specialist

Titan Asset Management Group; Rochester, Northern (MN, KY); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

Overnight shift differential

Hilton team member discounts

Team-focused environment

Job summary

Titan AMG in Rochester, MN is seeking an overnight Front Desk Night Audit to deliver exceptional guest service, balance accounts, and prepare daily financial reports.

The role requires the ability to work independently overnight and on weekends/holidays, with opportunities for travel discounts through Hilton and a team-focused environment.

Experience with Hilton OnQ and PEP is strongly preferred; Associates degree in Hospitality requested.

Qualifications

• Associates or better in Hospitality and Resort Management.
• Experience in hotel front desk and night audit preferred.
• Strong math and financial reconciliation skills.

Responsibilities

• Provide exceptional guest service through warm welcomes, efficient check-ins/check-outs, and personalized attention
• Audit and balance hotel accounts including room revenue, direct bills, credit cards, and incidentals
• Prepare daily financial reports and ensure all postings are accurate and compliant
• Act as Manager on Duty, responding to guest requests, incidents, or emergencies with professionalism
• Utilize Hilton’s OnQ reservation system and PEP platform to manage bookings and ensure data integrity

Skills

Excel

Customer Service

Education

Associates or better in Hospitality and Resort Management.

Tools

OnQ System

PEP Platform

Hilton systems

Job description

Titan AMG in Rochester, MN is seeking an overnight Front Desk Night Audit to deliver exceptional guest service, balance accounts, and prepare daily financial reports.

The role requires the ability to work independently overnight and on weekends/holidays, with opportunities for travel discounts through Hilton and a team-focused environment.

Experience with Hilton OnQ and PEP is strongly preferred; Associates degree in Hospitality requested.