Overnight Front Desk & Night Audit Specialist

QUEENSIDE HOSPITALITY LLC; Matteson (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k)

Job summary

Delta Hotels by Marriott & Fairfield Inn & Suites by Marriott in Matteson, IL seeks a Night Auditor / Front Desk Agent for overnight coverage. Responsibilities include guest check-ins/outs, reservations, and maintaining accurate nightly financials.

The role demands high attention to detail, confidentiality, and Marriott service standards. The position balances exceptional guest service with precise accounting.

Qualifications

• Prior Front Desk and night audit experience required.
• Marriott experience is preferred.
• Strong math and accounting skills required.
• Attention to detail and confidentiality of financial data essential.
• Excellent customer service and communication skills required.

Responsibilities

• Overnight Front Desk operations: greet guests, check-in/out, verify reservations, handle requests, and maintain logs.
• Complete nightly audit in PMS, review revenue, charges, payments, and discrepancies.
• Process electronic payments securely in a cashless property.
• Maintain Marriott service standards and guest privacy throughout the overnight shift.
• Prepare reports and communicate issues to morning staff.

Skills

Front Desk exp

Night Audit exp

Marriott exp

PMS exp

Math & accounting

Attention to detail

Customer service

Communication

Independent work

Confidential data

Tools

PMS software

Job description

Delta Hotels by Marriott & Fairfield Inn & Suites by Marriott in Matteson, IL seeks a Night Auditor / Front Desk Agent for overnight coverage. Responsibilities include guest check-ins/outs, reservations, and maintaining accurate nightly financials.

The role demands high attention to detail, confidentiality, and Marriott service standards. The position balances exceptional guest service with precise accounting.