Overnight Front Desk & Night Audit Specialist

Peachtree Group; Ashburn (VA); In loco; USD 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Descrizione del lavoro

Peachtree Group is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins/check-outs, process reservations, respond to inquiries, and maintain security and accuracy during the overnight shift.

Responsibilities include cash drawer accuracy, room status updates, logging shift information, and collaboration with all hotel departments to ensure top-quality service.

Competenze

• Proactive mindset with guest security in mind.
• Accurate cash handling and cash drawer reconciliation.
• Able to greet, register, and assign rooms.
• Process guest registrations and collect payments accurately.
• Prepare express checkout folios for guests.
• Maintain room status inventory and lobby cleanliness.

Mansioni

• Answer guest inquiries about hotel services, directions, and local recommendations.
• Record shift notes and audit reports for the night audit.
• Communicate shift information to the next supervisor to ensure a smooth hand-off.
• Collaborate with other hotel departments to maintain service quality.
• Perform additional duties as assigned by management.

Conoscenze

Cash handling

Guest service

Attention to detail

Communication skills

Team collaboration

Strumenti

Front desk software

Descrizione del lavoro

Peachtree Group is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins/check-outs, process reservations, respond to inquiries, and maintain security and accuracy during the overnight shift.

Responsibilities include cash drawer accuracy, room status updates, logging shift information, and collaboration with all hotel departments to ensure top-quality service.