Overnight Front Desk & Night Audit Expert

HRI Hospitality; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

HRI Hospitality seeks a Night Auditor for the Sheraton Brookhollow in Houston. The role blends front desk duties with basic accounting to support end-of-day tasks and guest services during overnight hours.

Responsibilities include greeting guests, processing check-ins/check-outs, balancing daily transactions, and reviewing reports while ensuring safety and security. Shift flexibility is required.

Qualifications

• High school diploma or equivalent required.
• Previous hotel front desk or accounting experience preferred.
• Experience with PMS systems preferred.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

Skills

Attention to detail

Customer service

Problem solving

PMS systems

Computer proficiency

Multitasking

Education

High school diploma

Job description

HRI Hospitality seeks a Night Auditor for the Sheraton Brookhollow in Houston. The role blends front desk duties with basic accounting to support end-of-day tasks and guest services during overnight hours.

Responsibilities include greeting guests, processing check-ins/check-outs, balancing daily transactions, and reviewing reports while ensuring safety and security. Shift flexibility is required.