Overnight Front Desk Member Services Associate

Excel Fitness; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Raleigh, NC seeks a Member Services Rep Front Desk for overnight shifts Fridays through Sundays (7pm–7am). The role emphasizes member service, cash handling, and operating at a high standard of cleanliness and safety.

Responsibilities include assisting members, inputting data, promoting memberships, and ensuring club policies and safety guidelines are followed. Applicants must be 18+, have a HS diploma or equivalent, and CPR/AED certification is required within 30 days.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR and AED certification required before working alone; training provided within first 30 days.

Responsibilities

• Perform to the best of your abilities during your assigned night shift.
• Monitor and maintain club cleanliness and atmosphere.
• Stay proficient with the Planet Fitness mobile app, content, and updates.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Raleigh, NC seeks a Member Services Rep Front Desk for overnight shifts Fridays through Sundays (7pm–7am). The role emphasizes member service, cash handling, and operating at a high standard of cleanliness and safety.

Responsibilities include assisting members, inputting data, promoting memberships, and ensuring club policies and safety guidelines are followed. Applicants must be 18+, have a HS diploma or equivalent, and CPR/AED certification is required within 30 days.