Overnight Front Desk Member Services Associate

Excel Fitness; Cedar Hill (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Cedar Hill, TX is hiring a Member Services Rep Front Desk- Overnight. The role supports club operations, assists members, and ensures clean, welcoming environment during overnight shifts.

Responsibilities include cash handling, POS updates, and promoting memberships while upholding company policies. Requires 18+, HS diploma, CPR/AED certification, and strong communication. On-site work with occasional events in the community.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR/AED certifications required before working alone.

Responsibilities

• Perform duties during assigned shift to maintain club standards.
• Maintain cleanliness and atmosphere of the gym.
• Assist members with the Planet Fitness app and check-ins.
• Input and update member information in tablets and POS.
• Ensure member complies with policies and guidelines.
• Balance cash drawers daily.
• Stock retail and janitorial items for the shift.
• Assist with memberships promotions and events.
• Operate and assist with gym amenities safely.
• Represent Excel Fitness at community events.

Skills

Communication

Team player

Critical thinking

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Cedar Hill, TX is hiring a Member Services Rep Front Desk- Overnight. The role supports club operations, assists members, and ensures clean, welcoming environment during overnight shifts.

Responsibilities include cash handling, POS updates, and promoting memberships while upholding company policies. Requires 18+, HS diploma, CPR/AED certification, and strong communication. On-site work with occasional events in the community.