Overnight Front Desk Auditor — Guest Experience & Security

Hotel Orielle, Autograph Collection; Clearview (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hotel Orielle, Autograph Collection in Savannah seeks a dedicated Night Auditor to ensure smooth overnight operations and a welcoming guest experience. You will manage late check-ins/outs, process payments, and conduct nightly audits with accuracy and discretion.

Join a boutique luxury property on Bay Street, offering river views, upscale dining, and a service-driven culture. The role requires attention to detail, reliability, and the ability to collaborate across departments during overnight

Qualifications

• Prior cash handling experience required.
• High school diploma or equivalent.
• 1-2 years as Night Auditor or similar preferred.
• Strong attention to detail and multitasking.
• Excellent communication and problem-solving skills.
• Read, write, and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work overnight, weekends, and holidays.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies.
• Assist guests with inquiries, requests, and any issues during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Cash handling

Multitasking

Communication

Independent work

Computer skills

English fluency

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Hotel Orielle, Autograph Collection in Savannah seeks a dedicated Night Auditor to ensure smooth overnight operations and a welcoming guest experience. You will manage late check-ins/outs, process payments, and conduct nightly audits with accuracy and discretion.

Join a boutique luxury property on Bay Street, offering river views, upscale dining, and a service-driven culture. The role requires attention to detail, reliability, and the ability to collaborate across departments during overnight