Overnight Front Desk Auditor — Guest Care & Audit

Paylocity; Savannah (GA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

PTO

Holiday pay

Employee of the Month Bonus

On-demand pay access

Hotel Brand Employee Discounts

Job summary

Holiday Inn Express - Chatham Parkway in Savannah, GA is seeking a Night Auditor to manage the overnight front desk, perform nightly audit procedures, balance guest accounts, and ensure a safe, welcoming environment for guests.

This role requires reliable, detail-oriented individuals who can work independently overnight, handle reservations, respond to guest requests, and collaborate with housekeeping and maintenance as needed.

Qualifications

• Must be 18 years of age or older.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Basic computer and math skills.
• Ability to work independently and make sound decisions.
• Reliable and dependable attendance.
• Previous hotel, front desk, or auditing experience is a plus, but not required.

Responsibilities

• Welcome guests and assist with overnight check-in and check-out.
• Perform nightly audit procedures and balance guest accounts.
• Review and verify financial transactions and daily reports.
• Answer phones, process reservations, and assist with guest requests.
• Respond to guest concerns professionally and promptly.
• Monitor hotel safety and security throughout the night.
• Complete nightly reports and required documentation.
• Communicate important updates with management and day shift staff.
• Work with housekeeping and maintenance teams to address overnight needs.

Skills

Attention to detail

Customer service

Communication

Independent work

Reliability

Basic math

Job description

Holiday Inn Express - Chatham Parkway in Savannah, GA is seeking a Night Auditor to manage the overnight front desk, perform nightly audit procedures, balance guest accounts, and ensure a safe, welcoming environment for guests.

This role requires reliable, detail-oriented individuals who can work independently overnight, handle reservations, respond to guest requests, and collaborate with housekeeping and maintenance as needed.