Overnight Front Desk Auditor & Guest Experience Pro

Drury Hotels; Saint Paul (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Quarterly bonus

PTO (paid time off)

Hotel discounts

Free room nights

401(k)

Job summary

Drury Plaza Hotel - 175 10th Street E, St Paul, Minnesota 55101 is seeking a Front Desk Associate to handle guest check-in/out, support breakfast setup, and maintain a welcoming lobby. The role emphasizes accurate cash handling and delivering +1 Service with a friendly, professional demeanor.

You will work primarily on the overnight shift, sometimes alone, and must communicate effectively in English while balancing multiple tasks and ensuring guest safety.

Qualifications

• Ability to communicate in English clearly (spoken and written).
• Ability to relate to the public in a warm, friendly manner.
• Ability to handle money, give change, and use office machines.

Responsibilities

• Check guests in/out and promote sales-related programs.
• Audit the previous day's receipts and balance entries.
• May assist with breakfast setup and food preparation.
• Work alone during overnight hours and ensure guest safety.
• Provide courteous, efficient service and respond to inquiries.

Skills

Customer service

Multitasking

Cash handling

English communication

Attention to detail

Tools

POS system

Office machines

Job description

Drury Plaza Hotel - 175 10th Street E, St Paul, Minnesota 55101 is seeking a Front Desk Associate to handle guest check-in/out, support breakfast setup, and maintain a welcoming lobby. The role emphasizes accurate cash handling and delivering +1 Service with a friendly, professional demeanor.

You will work primarily on the overnight shift, sometimes alone, and must communicate effectively in English while balancing multiple tasks and ensuring guest safety.