Night Auditor

Drury Hotels Company, LLC; Northern (KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Hotel discounts

Free room nights

Career development

401(k)

Job summary

Drury Plaza Hotel is hiring for a Front Desk Associate in Minnesota. You will manage guest check-ins/outs, promote programs, handle cash, and balance daily receipts. You may assist with breakfast setup and support overnight safety, always delivering a friendly, efficient guest experience.

Qualifications include clear English communication, guest relations, and attention to detail. The role may require lone-work shifts; you will contribute to a positive, welcoming hotel environment.

Qualifications

• Requires ability to take written and verbal direction and speak English clearly.
• Requires ability to relate to guests in a warm, friendly manner and provide hospitable service.
• Requires attention to detail and ability to multitask efficiently.
• Understanding of Drury Hotels’ policies and front desk procedures.

Responsibilities

• Handle all front desk tasks including check-in/out, promote programs, maintain guest records, and cash handling.
• Audit previous day receipts, balance entries, and run/verify reports.
• Assist with breakfast setup, service, and cleaning as needed.
• Be the primary on-site team member during shifts and capable of working alone.
• Maintain guest safety and security during overnight hours and provide courteous service.
• Respond promptly to inquiries and requests with a +1 Service attitude.
• Support a positive work environment for team and guests.

Skills

Front desk operations

Customer service

Cash handling

English communication

Job description

Property Location

Drury Plaza Hotel - 175 10th Street E , St Paul, Minnesota 55101

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

Salary

The pay range is: $20.30 - $29.81 The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

Basic Function & Job Duties

• Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc.
• Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information.
• May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning.
• Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone.
• Responsible for guest safety and security during overnight hours.
• Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
• Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

General Knowledge, Skill and Ability

• Requires ability to take written and verbal direction and speak English clearly and read English.
• Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
• Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
• Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services.
• Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.
• Maintains the front desk lobby area in a clean and organized manner.
• Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel.
• Must be willing to and have the ability to work alone as scheduled.
• At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy. Hiring Immediately!

We will be accepting applications on an ongoing basis.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world‑class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

EOE Explore Our Culture