Night Auditor

Drury Hotels Company, LLC; Saint Paul (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Hotel discounts

Free room nights

Paid time off

Company 401(k)

Job summary

Drury Plaza Hotel in Saint Paul is hiring for a front desk associate. You will handle check-in/check-out, promote hospitality programs, manage guest records, and balance daily receipts. This role may include breakfast setup and service, with potential to work alone during shifts.

Strong English communication, attention to detail, and the ability to multitask are essential. The role focuses on delivering courteous, efficient service and safeguarding guest safety throughout overnight hours.

Qualifications

• Front desk experience and ability to perform check-in/check-out, cash handling and balance of receipts.
• Commitment to courteous, efficient guest service and professional communication.
• Ability to read and follow hotel policies and procedures.
• Comfort with working independently and multitasking in a fast-paced environment.

Responsibilities

• Performs all front desk related functions including guest check-in/out, promoting sales programs, maintaining guest records and cash handling.
• Audits daily receipts, balances entries, runs reports and verifies information.
• May assist with breakfast setup, food preparation, service and/or cleaning.
• Work alone during shifts and ensure guest safety during overnight hours.
• Provide an exceptional guest experience with a +1 Service attitude and respond to inquiries and complaints promptly.
• Maintain a positive work environment for the team and guests.

Skills

Front desk operations

Customer service

Cash handling

English communication

Tools

Office machines

Job description

Property Location

Drury Plaza Hotel - 175 10th Street E , St Paul, Minnesota 55101

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

Salary

The pay range is: $20.30 - $29.81 The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

Basic Function & Job Duties

• Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc.
• Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information.
• May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning.
• Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone.
• Responsible for guest safety and security during overnight hours.
• Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
• Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

General Knowledge, Skill and Ability

• Requires ability to take written and verbal direction and speak English clearly and read English.
• Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
• Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
• Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services.
• Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.
• Maintains the front desk lobby area in a clean and organized manner.
• Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel.
• Must be willing to and have the ability to work alone as scheduled.
• At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy. Hiring Immediately!

We will be accepting applications on an ongoing basis.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world‑class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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