Overnight Front Desk Auditor — Guest Experience

Evansville Doubletree by Hilton; Evansville (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

HCW Hospitality in Evansville, IN, invites a Night Auditor to oversee overnight front desk operations and end-of-day reporting, ensuring a smooth and secure guest experience after hours.

Ideal candidates bring hospitality or accounting experience, strong math and computer skills, and proficiency with hotel management software. You must be able to work independently, handle multiple tasks, and be flexible for weekends and holidays.

Qualifications

• Experience in hospitality, accounting, or a similar role.
• Strong math and computer skills, with hotel management software proficiency.
• Excellent problem-solving and customer service abilities.
• Ability to work independently and handle multiple tasks.
• Flexibility to work overnight shifts, including weekends and holidays.
• Positive attitude and commitment to guest satisfaction.

Responsibilities

• Audit and balance daily financial transactions and prepare reports.
• Check-in and check-out guests, ensuring a seamless experience.
• Address guest inquiries and resolve issues promptly.
• Conduct security checks and monitor property safety.
• Assist guests with requests and provide hotel service information.
• Maintain accurate records of guest accounts and transactions.
• Take on additional duties to support hotel operations.

Skills

Hospitality experience

Accounting experience

Math skills

Customer service

Independent work

Multitasking

Overnight shifts

Positive attitude

Tools

Hotel management software

Computers/IT skills

Job description

HCW Hospitality in Evansville, IN, invites a Night Auditor to oversee overnight front desk operations and end-of-day reporting, ensuring a smooth and secure guest experience after hours.

Ideal candidates bring hospitality or accounting experience, strong math and computer skills, and proficiency with hotel management software. You must be able to work independently, handle multiple tasks, and be flexible for weekends and holidays.