Overnight Front Desk Associate — Create Memorable Stays

Merlin Entertainments; Winter Haven (FL); On-site; USD 17,047 - 24,280; Full time

Job summary

A top leisure company is seeking a Front Office Desk Associate at LEGOLAND® Hotel in Florida. The role involves providing exceptional guest service, managing check-ins and check-outs, and effectively communicating with hotel teams. Candidates should preferably have hotel front office experience and must be available to work flexible shifts, including weekends. The position offers a competitive pay rate of USD $15.00/hour in a fun and energetic environment.

Qualifications

• 1 year of hotel front office experience preferred but not necessary.
• Must be capable of providing excellent customer service.
• Must communicate effectively both verbally and written.

Responsibilities

• Welcome guests with a warm welcome.
• Check guests in and out while ensuring proper credit and requests.
• Assist in maintaining guest services across departments.

Skills

Guest service

Conflict resolution

Communication skills

Education

High school graduate or equivalent

Tools

Hotel property management systems

Job description

A top leisure company is seeking a Front Office Desk Associate at LEGOLAND® Hotel in Florida. The role involves providing exceptional guest service, managing check-ins and check-outs, and effectively communicating with hotel teams. Candidates should preferably have hotel front office experience and must be available to work flexible shifts, including weekends. The position offers a competitive pay rate of USD $15.00/hour in a fun and energetic environment.