Overnight Family Center Support Specialist

Union Gospel Mission Sioux Falls; Sioux Falls (SD); On-site; USD 21,000 - 28,000; Full time

Job summary

Union Gospel Mission Sioux Falls is seeking compassionate, dependable individuals for the Family Center overnight team. This Christ-centered ministry serves women and families experiencing homelessness, offering shelter, encouragement, and hope through the love of Jesus Christ.

The role requires staying awake during overnight hours, enforcing policies, and maintaining a safe environment while assisting guests, handling daily shelter operations, and coordinating with staff.

Qualifications

• Compassionate, servant-hearted individual aligned with the Christian mission.
• Dependable, team-oriented, and capable of handling shift duties.
• Ability to stay calm, professional, and compassionate under pressure.
• Strong communication, problem-solving and conflict-resolution skills.
• Willingness to complete CPR, First Aid, naloxone administration, trauma-informed care, and de-escalation training.
• High school diploma or equivalent preferred; no shelter experience required.

Responsibilities

• Welcome and assist guests while maintaining a safe, respectful, and structured environment.
• Enforce UGM policies, procedures, and shelter expectations.
• Monitor facility activities and conduct routine safety checks.
• Assist with guest needs, shelter operations, laundry, cleaning, and general facility tasks.
• Respond to conflicts, emergencies, and challenging situations with good judgment.
• Maintain incident records and communicate important information to staff and leadership.
• Collaborate with team to provide care and support to guests.
• Remain awake and attentive during the overnight shift.
• Attend required staff and shelter meetings.

Skills

Compassionate

Dependable

Strong communication

Team player

Conflict resolution

Problem solving

Basic computer skills

Education

High school diploma or equivalent

Job description

Union Gospel Mission Sioux Falls is seeking compassionate, dependable individuals for the Family Center overnight team. This Christ-centered ministry serves women and families experiencing homelessness, offering shelter, encouragement, and hope through the love of Jesus Christ.

The role requires staying awake during overnight hours, enforcing policies, and maintaining a safe environment while assisting guests, handling daily shelter operations, and coordinating with staff.