Overnight Family Advocate & HMIS Support (Part-Time)

Family-Promise-of-Spokane-1

Spokane (WA)

On-site

USD 21,000 - 28,000

Part time

5 days ago
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Job summary

Family Promise of Spokane is seeking a compassionate Part-Time Family Advocate to join our shelter team. The Overnight shift from 10pm to 6am supports guest families, coordinates meals, cleaning, inventory, and case management coordination using HMIS.

The role emphasizes empathy, collaboration, and a welcoming environment. Qualifications include at least one year serving families facing homelessness, a bachelor’s degree in related fields preferred, strong communication, ability to manage tasks,

Qualifications

  • At least one year of experience working with families or individuals experiencing homelessness or crisis.
  • Bachelor’s degree in Social Work, Human Services, or related field preferred.
  • Strong communication, empathy, and ability to work calmly under pressure in a fast-paced environment.
  • Comfortable with Google Suite, Slack, and basic data entry; HMIS experience is a plus.
  • Driving may be required to accompany families to appointments.

Responsibilities

  • Create a welcoming environment for guest families, volunteers, and partners.
  • Offer compassionate listening, emotional support, and guidance to access services.
  • Manage daily shelter tasks: meals, cleaning, laundry, and inventory.
  • Support and guide volunteers and staff to ensure teamwork and protocol adherence.
  • Document guest interactions and incidents; communicate via internal tools such as Slack and Google Suite.
  • Monitor safety protocols and respond calmly in emergencies.
  • Engage volunteers and provide training; HMIS data entry when needed.

Skills

Strong communication
Calm under pressure
Problem-solving
Judgement
Time management
Follow-through
Independence
Teamwork
Emotional intelligence
Empathy

Education

Bachelor’s degree in Social Work or Human Services

Tools

Google Suite
Slack
HMIS experience
Data entry systems

Job description

Family Promise of Spokane is seeking a compassionate Part-Time Family Advocate to join our shelter team. The Overnight shift from 10pm to 6am supports guest families, coordinates meals, cleaning, inventory, and case management coordination using HMIS.

The role emphasizes empathy, collaboration, and a welcoming environment. Qualifications include at least one year serving families facing homelessness, a bachelor’s degree in related fields preferred, strong communication, ability to manage tasks,

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