Overnight Family Advocate: 10:00p - 8am (shift differential)

Minnesota Council of Nonprofits; Red Wing (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Minnesota Council of Nonprofits is seeking a compassionate advocate to support individuals and families affected by domestic abuse, including safety and goal planning, housing, employment, and protection orders.

The role emphasizes crisis intervention, case management, and collaboration with community partners, while maintaining program documentation and client support space. A high school diploma and driver’s license are required.

Qualifications

• High school diploma or equivalent; two-year degree preferred.
• Ability to network and develop community partnerships.
• Ability to work in a collaborative team environment with internal and external partners.
• Experience with Microsoft Office and web-based programs.
• Ability to pass background check; valid driver’s license.

Responsibilities

• 65% Direct Services: crisis intervention, advocacy, referrals, accompany clients to appointments, advocacy with public agencies, service connections, intakes, case management, group support, relevant paperwork, documentation and data input.
• 5% Community Awareness: develop and implement awareness campaigns.
• 30% Administrative/Other Office Duties: errands, upkeep of space, communication with staff, organize client spaces, perform other duties as assigned.

Skills

Networking

Team collaboration

Communication

Problem solving

Crisis intervention

Education

High school diploma or equivalent

Two-year post-secondary degree preferred

Tools

Microsoft Office

Web-based programs

Job description

POSITION SUMMARY (PRIMARY OBJECTIVES OF POSITION)

The purpose of this position is to provide resources/referral/support to individuals and families who have experienced domestic abuse. This includes safety planning for the individual and/or their children, as well as goal planning for these individuals including but not limited to: securing housing, employment, assistance in submission of order for protection. Support to these individuals and families involves increasing connections with community, providing encouragement and facilitating meaningful and respectful communication.

ESSENTIAL FUNCTIONS

• 65% Direct Services
  • Provides crisis intervention, support, advocacy, and referral information to victims.
  • Accompanies clients to appointments that relate to services essential to their identified goals.
  • Advocates for clients with public agencies or entities.
  • Provides appropriate services either through connecting to resources within HOPE Coalition or on a referral basis to outside agencies.
  • Completes intakes and accompanying paperwork and provides ongoing case management with clients seeking services.
  • Facilitates support groups or other client related meetings as required.
  • Provides support for survivors via deep and reflective listening.
  • Assists clients with relevant paperwork and applications as needed including but not limited to employment applications, housing applications, reparations paperwork, etc.
  • Participates in implementation of activities for clients utilizing services.
  • Documents, tracks, and inputs statistical data.
• 5% Community Awareness
  • Develops and implement awareness campaigns.
• 30% Administrative/Other Office Duties
  • Complete errands and shopping for shelter functioning.
  • Upkeep and cleaning of shared office and storage space.
  • Communicate with co-workers and supervisor, providing updates on clients and tasks completed and needing to be completed.
  • Cleaning and organizing shared client space as needed.
  • Other duties as assigned by supervisor.

MINIMUM REQUIREMENTS

• High school diploma or equivalent; Two-year post-secondary degree in related field preferred
• Ability to network and develop community partnerships
• Ability to work well in a collaborative team environment with both internal and external partners
• Experience utilizing Microsoft Office and web based programs
• Ability to pass background check
• Valid driver’s license

KNOWLEDGE AND SKILL REQUIREMENTS

• Knowledge of sexual assault, domestic violence, child abuse and homelessness
• Demonstrate ability to work with diverse populations (ie: elderly, race, gay/lesbian, differently abled, etc.)
• Ability to use a computer and standard office software with minimal instruction
• Demonstrated problems solving skills, including the ability to negotiate, collaborate and manage conflict"