Overnight Eye Donation Support Specialist (Hybrid)

Saving Sight; Kansas City (MO); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Saving Sight is seeking an Overnight Eye Donation Support Specialist (Hybrid) in Kansas City, MO. The role requires coordinating the donation process during night shifts, reviewing medical details, and collaborating with hospitals, funeral homes, and examiners to honor donor wishes.

You will communicate with donor families, gather time-sensitive information, and make decisions following established guidelines.

Responsibilities

• Speak with donor families and guide conversations with compassion and professionalism.
• Review medical information and documentation to determine donor eligibility.
• Coordinate with hospitals, funeral homes, and medical examiners.
• Gather and organize time-sensitive information with accuracy.
• Make decisions based on established guidelines and collaborate across departments.

Job description

Overnight Eye Donation Support Specialist (Hybrid)

Location: Kansas City, MO | Hybrid - 7 days in office per month

Pay: $23.82/hour + overtime opportunities + great benefits

Schedule: 6:00 PM - 6:00 AM | Rotating 3-4 shifts per week, includes every other weekend

Make a Difference Every Day. See the Impact for a Lifetime.

At Saving Sight, you'll do more than answer calls and coordinate cases. You'll help honor donor wishes, support families during meaningful moments, and play a direct role in restoring sight through the gift of eye donation.

What to Expect Each Shift

No two nights are the same. You'll play a critical role in coordinating the donation process by:

• Speaking with donor families and guiding them through important conversations with compassion and professionalism.
• Reviewing medical information and documentation to determine donor eligibility.
• Coordinating with cross-functional teams and healthcare partners - hospitals, funeral homes, and medical examiners.
• Gathering and organizing time-sensitive information while maintaining accuracy.
• Making thoughtful decisions based on established guidelines.
• Supporting a process that requires teamwork across multiple departments and organizations.

This work is meaningful, challenging, and deeply rewarding.

Why Join Saving Sight?

Be a part of a life changing mission

• Help make eye donation possible and support the legacy of generous donors.
• Hear from donor families and recipients about the lasting impact of donation.
• Gain exposure to a unique healthcare opportunity.

Work alongside a supportive team

• Join collogues who are passionate about helping others and supporting one another.
• Receive training, mentorship, and encouragement as you grow in your role.
• Develop skills in communication, critical thinking, healthcare operations, and donation coordination.

Enjoy a work-life balance

• Hybrid work environment - ONLY 7 days per month which YOU CHOOSE.
• Rotating days allows for weekdays off for other aspirations and personal time.

You May Thrive in This Career If You Enjoy

• Find purpose in helping others.
• Communicate with empathy, professionalism, and confidence.
• Staying calm and organized when managing multiple priorities.
• Enjoy solving problems and adapting to unique situations where not every answer is immediately clear.
• Collaborating with different teams to achieve a common goal.

Whether you've worked in social work, community health, hospice, behavioral health, client services, criminal justice, customer service, disability services or related healthcare environment, you've likely developed skills to be successful in this role.

Make an Impact. Build Your Skills.

NOTE: The preceding statements describe the nature and level of assignments normally given to job incumbents. They are not an exhaustive list of duties.

Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization.

At this time, we are only able to consider candidates who do not require current or future sponsorship for employment authorization.