Overnight Engineer

Omni Hotels & Resorts; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Hotels & Resorts in Fort Worth, TX is seeking a Maintenance Technician to support guest rooms and public areas with preventative and responsive repairs.

You will repair plumbing, lighting, electrical, painting, and other building systems, coordinate with engineers and contractors, and uphold Omni's 4-star standards.

The role requires a flexible schedule, strong customer service, and the ability to work with power tools and radios.

Qualifications

• Excellent customer service and problem solving skills.
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Walk, stand, climb, bend, reach overhead, squat and kneel for long periods.

Responsibilities

• Assist hotel guests with maintenance issues in guest rooms.
• Perform preventative maintenance on guest rooms as assigned.
• Maintain mechanical items in guest rooms and public areas.
• Work with team to keep back of house areas safe and in good order.
• Complete safety procedures and report accidents or injuries.
• Operate required tools and radio for house calls.
• Deliver guest experiences by providing prompt service.

Skills

Customer service

Problem solving

Painting

Basic plumbing

Basic electrical

Carpentry

Lighting

Computer skills

Tools

Power tools

Hand tools

Two-way radio

Job description

Overview

To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

Responsibilities

• Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)
• Perform preventative maintenance responsibilities on all guest rooms as assigned
• Maintain all mechanical items in guest rooms and public areas.
• Work as a team to keep the back of house areas and equipment in safe, good working order.
• Clean all work areas after completing job.
• Assists mechanics and external contractors in repairs of hotel property and equipment.
• Completion of all assigned work orders and daily tasks.
• Receive direction for house calls via radio.
• Have a thorough understanding of Omni fire alarm procedures and other emergencies.
• Have a thorough understanding of Omni Hotel rules and regulations.
• Have a thorough understanding of OSHA rules and regulations.
• Be familiar with all hotel amenities and hotel facilities
• To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
• Maintain 4 - Star/4 - Diamond Standards of guest service
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
• Effectively operate computer, two way radio, power and hand tools required to complete responsibilities.
• Deliver personalized, memorable guest experiences by utilizing the Power of One
• Perform other duties | special projects as assigned by Engineering Management

Qualifications

• Excellent customer service and problem solving skills
• Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior building maintenance experience and/or relevant technical training.
• Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.
• Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.
• Must be able to work a flexible schedule including days, nights, weekends, and holidays.
• Must reside within 30 miles of the hotel.