Overnight Desk Associate — 401K, PTO & Free Black Card

Planet Fitness; Los Lunas (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K plan

Health benefits

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in Los Lunas, NM is hiring an Overnight Front Desk Associate to greet members, handle inquiries, and support club operations overnight. The role requires a friendly, professional demeanor and the ability to manage multiple tasks in a fast-paced gym environment.

The ideal candidate will have at least 6 months of face-to-face customer service experience or 1 year in fitness, with flexibility to work overnight shifts, including weekend coverage.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent.
• Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Anticipate member's needs, respond promptly and acknowledge all members.
• Provide gracious and efficient telephone service with complete and accurate information.
• Resolve customer concerns using strong communication and problem-solving skills for a pleasant experience.
• Maintain club cleanliness for up to 50% of the shift.
• Deliver prompt, efficient customer service with high accuracy in a fast-paced retail environment.
• Handle payments from customers and provide change and receipts.
• Promote products and promotions to drive revenue.
• Answer questions and explain policies clearly and customer-friendly.

Skills

Excellent communication

Multi-tasking

Problem solving

Self-starter

Flexible schedule

Customer service

Team player

Learning mindset

Energetic

Education

High School Diploma or Equivalent

Job description

Planet Fitness in Los Lunas, NM is hiring an Overnight Front Desk Associate to greet members, handle inquiries, and support club operations overnight. The role requires a friendly, professional demeanor and the ability to manage multiple tasks in a fast-paced gym environment.

The ideal candidate will have at least 6 months of face-to-face customer service experience or 1 year in fitness, with flexibility to work overnight shifts, including weekend coverage.