Overnight Data Center Lead Technician (L3)

Taleo; Santa Clara, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Taleo is seeking a Data Center Technician III to serve as the senior on-shift technical escalation point for overnight operations. You will lead L1/L2 technicians, manage complex hardware and network deployments, and coordinate critical incident responses in a 24/7 production environment.

The role requires exceptional technical expertise and strong leadership to ensure uptime, reliability, and planned growth across server, storage, GPU, and compute infrastructure.

Qualifications

• 5+ years of experience in enterprise data center operations or critical infrastructure environments.
• Advanced experience troubleshooting server, storage, GPU, and network hardware.
• Proven experience leading deployments, migrations, and infrastructure projects.
• Strong understanding of data center power, cooling, and operational best practices.
• Experience managing high-priority incidents and major outage responses.

Responsibilities

• Serve as the primary technical lead during overnight operations.
• Oversee daily data center activities to ensure operational continuity and SLA compliance.
• Coordinate and execute complex maintenance activities and infrastructure changes.
• Lead incident response efforts during service-impacting events.
• Ensure adherence to operational standards, procedures, and best practices.

Skills

Leadership

Advanced Troubleshooting

Incident Management

Technical Mentorship

Education

Associate's or Bachelor's degree in IT/CS/Engineering

Tools

iDRAC

iLO

IPMI

Redfish

DCIM Tools

Job description

Taleo is seeking a Data Center Technician III to serve as the senior on-shift technical escalation point for overnight operations. You will lead L1/L2 technicians, manage complex hardware and network deployments, and coordinate critical incident responses in a 24/7 production environment.

The role requires exceptional technical expertise and strong leadership to ensure uptime, reliability, and planned growth across server, storage, GPU, and compute infrastructure.