Overnight Customer Service Pro — Part-Time

Laundromax; Worcester (MA); Hybrid; USD 21,000 - 25,000; Part time

Benefits offered by this job

Bonus Program

Employee Discount

Uniforms Provided

Flexible Schedules

Holiday Pay

Promotions

Job summary

Laundromax is seeking a Customer Service Associate for the Worcester, MA location. This part-time, in-person role involves helping customers with machines, card use, and purchases, while maintaining a clean and safe environment.

You will operate the checkout, upsell best-selling items, and assist with day-to-day store operations. Overnight shifts are available, and a positive, customer-focused attitude is essential.

Qualifications

• Previous customer service or retail experience preferred.
• Ability to resolve customer issues in a timely, professional manner.
• Ability to work a flexible schedule, including overnight hours.

Responsibilities

• Assist customers with laundry card use, machine selection, retail purchases, and wash-and-fold orders.
• Operate the register or point-of-sale system accurately.
• Keep products stocked and communicate inventory needs to management.
• Maintain safety and cleanliness in-store and report any issues.

Job description

Laundromax is seeking a Customer Service Associate for the Worcester, MA location. This part-time, in-person role involves helping customers with machines, card use, and purchases, while maintaining a clean and safe environment.

You will operate the checkout, upsell best-selling items, and assist with day-to-day store operations. Overnight shifts are available, and a positive, customer-focused attitude is essential.